Privacy Policy
Last Updated: 15/09/2026
At Hope NGO Foundation, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a donation, register as a member, volunteer, apply for a career or internship opportunity, or interact with our services.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
- Name
- Email address
- Phone number
- Address and location details
- Donation and transaction information
- Member registration details
- Beneficiary-related information
- Volunteer or internship application details
- Messages and information submitted through our contact forms
- Information required for issuing donation receipts
- Website usage and technical information such as IP address, browser type, and device information
We only collect information that is reasonably necessary for providing our services and carrying out our activities.
2. How We Use Your Information
The information we collect may be used to:
- Process and acknowledge donations
- Generate donation receipts
- Manage members, donors, volunteers, and beneficiaries
- Respond to enquiries and requests
- Process career and internship applications
- Send important updates regarding our programs and activities
- Organize campaigns, events, and community initiatives
- Improve our website and services
- Maintain records and comply with applicable legal requirements
- Prevent fraudulent, unauthorized, or unlawful activities
We do not use your personal information for purposes unrelated to our activities without appropriate notice or consent where required.
3. Donations and Payment Information
When you make a donation through our website, your payment may be processed through a third-party payment gateway.
We generally do not store your complete debit card, credit card, UPI, banking password, or other sensitive payment credentials on our servers. Payment information is handled by the relevant payment service provider according to its privacy and security policies.
4. Sharing of Information
Hope NGO Foundation does not sell or rent your personal information to third parties.
We may share limited information with trusted service providers when necessary to:
- Process payments
- Send emails or notifications
- Maintain our website and technology infrastructure
- Provide services on our behalf
- Meet legal, regulatory, or governmental requirements
Where appropriate, we expect such service providers to handle information securely and only for the purposes for which it was provided.
5. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and enhance your experience.
You can configure your browser to reject or delete cookies. However, disabling certain cookies may affect some website functionality.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate records, provide services, and comply with applicable legal and regulatory obligations.
When information is no longer required, we may securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
Hope NGO Foundation is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their respective privacy policies before providing personal information.
9. Children's Privacy
Our services are not intentionally designed to collect unnecessary personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
10. Your Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent for certain communications
- Ask questions about how your information is being used
To exercise any applicable rights, you can contact us using the details provided below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable laws.
Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:
Hope NGO Foundation
Email: info@ngo.com